Frequently Asked Questions
General
What a nice friend you are! We do not include a packing slip, or receipt with any order. Although the majority of our items do not have prices on them, for the ones that do - we do not cross out any price of the individual items as we want them to look as classy and intact as possible!
P/S If your box is a gift, be sure to check out our card add on- where you can personalize a note for your friend.
Yes! Each box comes with a handwritten note from the owners & creators of MooingOn. You also have the option to add on a card to the order for a small fee.
Send us a message through the Get In Touch Page, or send us an email to support@mooingon.com.
Shipping
We ship orders to the United States & Canada.
For Canadian orders, please note the buyer is responsible for all taxes, and custom fees.
We are happy to offer $5 flat rate shipping on all U.S. Orders over $49.99
If shipping to Canada, the shipping price will be calculated at checkout. For Canadian orders, please note the buyer is responsible for all taxes, and custom fees.
Your order will ship out in approximately 1-2 business days. You will receive an email once your order is shipped. Please note, we do not ship on weekends or holidays.
Products
All of our beauty products have the ingredients listed on the specific product page. If you are looking for something more or have an allergy, please send us a message at support@mooingon.com and we would be happy to help.