At mooingon, customer satisfaction is important to us.

1. Returns

You may request a return within 7 days of delivery if:

• The product is damaged

• The wrong product was delivered

• The product has a manufacturing defect

To initiate a return, contact us at contact@sammasv.com or call +91 99988 70188 with:

• Order number

• Clear photos of the product

2. Conditions for Return

• Product must be unused and in original packaging

• Return request must be approved before sending the product back

3. Non-Returnable Items

• Opened or used products

• Perishable goods (if applicable)

• Products damaged due to misuse

4. Refund Process

• Once we receive and inspect the returned item, we will notify you.

• Approved refunds will be processed within 7–10 business days to the original payment method.

5. Cancellation

Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.